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How can I find documents relevant to a case?

Any documentation generated when processing a case can be stored within the case. There are two areas where you can view these documents:

• Documents link under the Case section on the left menu of the Case Details screen. This might include the original correspondence email, a request for information internally, or creating a response document. The documents screen will default on the list view. You can filter the list, view details about the document, for example when it was uploaded or sent into/out of eCase and the version history. Whether the document is allowed for release, if it has been redacted or moved into a document folder. All documents on a case will be visible in the Documents link.
• On the Case Details screen under the Case Documents section, a smaller selection of correspondent documents will be visible.