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How to view a mailbox from the Organogram

Once an email has been created using the Mailboxes link, it can be viewed via the Organogram link for the team it was created for.

# Select the link below to open an eLearning module on viewing a mailbox via the Organogram.

The eLearning module will open in a new internet window.

- How to view a mailbox from the Organogram (duration = 10 minutes)

To view a mailbox, follow the steps below.

  1. Go to the More menu and select Organogram under the Settings column. The Organogram screen appears.
  2. At the top of the Organogram, there are two tabs. One titled Teams, the other Mailboxes. Select the Mailboxes tab. A list of the teams that make up your organisation structure will appear.

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  3. To view a mailbox that has been set up for a team, select the name of the team to expand the mailbox details. A list of the Mailboxes will be shown.

    email configuration set up at the Human Resources team level
  4. To view the mailbox details, select the name of the mailbox. This will take you to the Mailboxes screen where you can amend the Mailbox Details, Mailbox Rules or delete the mailbox.