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Automated Reminders
Automated Reminders allow you to schedule chaser emails on open Contribution and Quality Assurance request targets.
The Automated Reminders link allows you to add, modify, archive and restore automated reminder configuration on eCase.
The automated reminders screen allows you to view all automated reminder configuration set up on your eCase environment, or search for specific email configuration based on various criteria.
Automated reminders let you schedule chaser emails for open Contribution and Quality Assurance requests. This page explains how to set up a new reminder and configure its timing, frequency and email template.
Easily modify existing automated reminder setup. This page shows you how to adjust the timing, frequency and email template used.
Archiving an automated reminder lets you remove it from active use without deleting it. This page explains how to locate an existing reminder and archive it safely so it no longer sends chaser emails.
Archived can be restored reducing the time you spend reconfiguring pre-existing chasers. This page explains how to locate archived reminders and restore them to your active list.