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How to add an option to a Field Value Options set

A number of Field Value Option sets will have default option values entered for you, but if you want to add your own options, you can do.

Select the link to open an eLearning module on How to filter, add and edit Field Value Options

The eLearning module will open in a new internet window.
- How to filter, add, edit and reorder Field Value Options (duration = 14 minutes)

Follow the steps below to add a new option to the set.

1. Go to the More menu, then select Field Value Options from the Settings column.
2. Select the title of the field value option set you would like to add the new option to. All of the options for that set will be shown.
3. To add a new option, select the Add a new option button.
4. An Option name text box will appear at the bottom of the list, with a flashing cursor for you to begin typing in the name of the new option. Enter the details.
5. Choose whether this option is available for all case types on eCase, enabled for some case types, or disabled for some. Select the relevant option. If you select the enabled or disabled option, select the relevant case type from the drop-down list
6. To save the information, select the Save button. The new option will now be active and available in the drop-down list on the relevant field on Case Details. If the Order options alphabetically option is selected, the new option will be placed in the set in alphabetical order. If this option is not selected, the new option will be located at the bottom of the list.