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Submitting your quality assurance check

To complete the Quality Assurance (QA) check of a case, follow the steps below.

1. Review the Case documents and any Case notes available. Follow the steps in the Access a case section if you would like to review the Case Details information.
   
2. Choose one of the Your Response options from the drop down list.
   
   

   If you…	Then
   Select Accepted	All of the details on the case are approved.
   Select Accepted with Comments	All of the details on the case are approved, but you would like to add a comment to the case.
   Select Rejected	Choose a reason of why the case is being rejected. Add comments if required.

3. Add in any documents that are required for your response by using the Attachments area. You can use either the Choose file... option or drag and drop a file into the Attachments area.
4. Once your QA is complete, click on the Submit your response button. The Your response has been submitted message appears and the case will disappear from your Workbasket.
   
   NOTE If you have entered some information, but have not completed the QA, click on the Come back later link. The data entered will be saved. Click on the Manage link from your Workbasket to complete the QA.