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How to view the history of a case using the Audit Log

Any actions on a case are logged in an audit trail. These can be viewed by using the Audit Log under the Admin section on the left menu. There are four audit levels:

• Case Management – will track who has opened, closed or created information, for example a case, internal review, ICO appeal or Tribunal.
• Case Management and Ownership – will include the above and also include when a case has been allocated or reassigned.
• Case Management, Ownership and Data – will include the above and also include what data has been uploaded, for example files; contributions/quality assurance requested and closed. The details will appear in the Event Details column.
• Case Management, Ownership, Data and Access – will include the above, plus who has viewed or managed the case.

To view the Audit Log, follow the steps below.

1. Sign into eCase. Refer to the How to Sign into eCase section.
2. Go to your Workbasket and click on the Manage link, in the Actions column, that you would like to review the audit log for, or use the search fields to find a case (refer to the Search for a case section). The Case Details screen appears.
3. Click on the Audit Log on the left menu under the Admin section. The Case Audit screen appears.
4. Select the audit level you would like to view using the drop down arrow next to the Audit Level (high to low) field. Change the levels as required.