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Statistics

Any user on eCase can view Team Statistics. At a glance you will be able to see team statistics for how many cases are open, how many are overdue and percentage figures. The team statistics table does not let you drill down to view specific cases. If you would like to do this, then you can receive regular emailed statistics by setting up a digest email.

To view Team Statistics, follow the steps below.

1. Sign into eCase. Refer to the How to Sign into eCase section.
2. Click on the eCase More menu.
3. Select Statistics in the Management menu. The Team Statistics pop up window appears.
   
   

   Field	Description
   Statistics for	The team you are assigned to will automatically be pre-populated into the Statistics for field. If you would like to change the team, click on the drop down arrow and select another team from the list.
   Case Type	Case Type will provide you with an overview of the different categories of cases, for example Freedom of Information.
   Open	Indicates how many cases are open on eCase for the team at the moment.
   Overdue	How many of the cases are overdue for the team.
   Case Overdue (month)	Of these cases, how many are overdue for the month you are viewing the statistics for.
   Drafter Overdue (month)	How many of the teams cases are overdue for the month on the drafter target date.
   Total Due (month)	How many of the cases are due to be completed in the month you are viewing the statistics for.
   Potential % (month)	This figure show the percentage of overdue cases for the month. It divides the Case Overdue (month) figure with the Total Due (month) figure.
   CWT (month)	This stands for the number of cases Closed Within Target for the month you are viewing the statistics for. Cases closed with no response necessary are not included in these figures.
   CWT% (month)	The percentage of cases Closed Within Target for the month you are viewing the statistics for.

4. If you would like to create a digest email, click on the setting up a digest email link. This will re-direct you to the Digest Emails section.
5. To close the Team Statistics pop up window, click on the Close button.