eCase Help :: Reassign Cases

Reassign Cases

To reassign cases from the Case Search screen, you will need the bulk reassign cases privilege on your user account.

To reassign cases, follow the steps below and then refer to the Case Reassign section.

If you want to…	Then…
Reassign all cases	Click on the All link and the Case Reassign screen will appear. Follow the Case Reassign section.
Reassign selected cases	Click on the Select link. Place a tick in the Select tick box for each case you would like to reassign. Click on the Selected link. The Case Reassign screen appears. Follow the Case Reassign section.