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Access a case

To access a case, click on the Respond to this contribution request link in the email and sign into eCase.

If you sign into eCase rather than using the link on the email, your Workbasket will automatically be your default home page.

Under Actions, click on the Manage link to take you to the Contribution page.

Select the link below to open the eLearning module.

The eLearning module will open in a new internet window.

• How to register on eCase to reply to a contribution request using eCase (Duration = 9 minutes)
• How to respond to a Contribution using eCase via the Manage link in your workbasket (Duration = 12 minutes)

NOTE If a contribution has been assigned to a Team, you will have the option to View Case or Take Ownership of the contribution.