Print

Manual Deletion

The manual deletion screen enables you to perform a one off deletion of older cases. The manual deletion is based on the case closed date and the Case Type. When a Closed date is selected, any cases that are closed before this date will be deleted.

1. Sign into eCase. Refer to the How to Sign into eCase section.
2. Click on the eCase More menu and select Case Retention in the Management section. The Case Retention screen appears where the Scheduled Automated Deletion is the default screen.
   
3. On the left menu, click on the Manual Deletion link. The Manual Deletion screen appears.
   
4. Select the case Closed date you would like to delete cases before by using the Closed Before field. Only cases completed more than one year ago can be deleted.
   
5. In the Case Type field, select the specific Case Type you would manually like to delete, or select a parent level case type to delete all of the Case Types within that grouping.
   
6. Click on the Search button. This will search eCase for all the Case Types that match the criteria that has been chosen. Once run, the Search Results will indicate the number of cases that are to be deleted with a link to Download a Spreadsheet of these cases. The spreadsheet will include details of the case, for example, the Case Reference number, the Case Title etc.
   
7. If you would like to delete all the cases, click on the Delete Cases button. A warning message appears asking you to check that you would like to delete the cases and to ensure that you have downloaded and saved the spreadsheet. If you are happy to continue, click on the OK button.
   
   NOTE If you would like to keep some of the cases, you will need to select Retain on the Case Options screen for that case. To do this, click on the Retain Cases link on the left menu.
8. The selected cases were submitted for deletion message appears.