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Take Ownership

Once you have viewed the case details, you can Take Ownership of the case to progress the investigation. There are two ways to Take Ownership:

If you…	Then…
Select the Take Ownership link from the My Work tab	You will automatically be redirected to the Case Details screen where the Hub Allocation tool bar is now available.
Select the View Case link from the My Work tab or the Hub tab	On the Ownership menu, click on the Take Ownership button. The Hub Allocation tool bar is now available.

If you go back to your My Work tab, the case will now show the Manage link under the Actions column. You can click on the Manage link whenever you want to view or modify the case. In the Hub tab, your name will be in the Assignee column. The Assignee column will change as the case progresses to reflect the Case Owner at that time, assisting the Hub coordinator with knowing who has the case.