PII Detection and Redaction

eCase Assist’s PII Detection automates scans documents and highlights potential personal information. It categorises its findings into predefined groups such as names, addresses, emails, and National Insurance numbers. This intelligent categorisation allows case owners to work through the data systematically, focusing only on what’s relevant. Users remain in full control with the ability to accept or dismiss individual suggestions, add comments, and apply exemptions or exceptions where appropriate.

Bulk actions are available. This allows you to redact all instances of the recurring data, such as names or phone numbers, at once. Any previously ignored suggestions can be restored, ensuring no information is permanently overlooked.

eCase Assist's PII Detection works with eCase redact.