Grouped Parliamentary Questions
Where multiple PQ requests have been received that are the same or similar, you can group these together to action them as one. The lead PQ of the group will be worked as normal. All the grouped PQs will disappear from the Workbasket, and only the lead PQ will stay visible.
When the lead case is due to be closed, you have the option to close all the cases in the group. You can also ungroup any that you want to answer separately. If you ungroup a PQ, this will then reappear in your Workbasket for answering, or go back to the previous owner's Workbasket. When a grouped PQ is closed, its answer and response date will be prepopulated from the lead PQ.
If new PQs are logged, and they are asking the same question, the lead case can be reopened, and the new PQs grouped. When closed, the answer will be pre-populated on this PQ, so you can respond quickly.
There are two ways to group a PQ:
- Via the Grouped Cases link - use this link if you know some details of the PQs that you would like to group, for example Case Reference number or Parliamentary UIN. You can then use one of the search functions to find the PQs.
- Via the Linked Cases link - cases will be suggested based on key data, for example Key Terms, MP, Subject. Cases can be viewed for historical information and previous responses, or used to group cases together.