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Closing Grouped PQ Cases
When the lead PQ case has been answered and is ready to be closed, you will need to decide whether you would like the same answer to be attached to the grouped PQ cases.
| If you… | Then… |
| Do want the same answer |
|
| If you do not want the PQ to be answered |
|
Once the grouped PQs have been closed, you can then proceed to close the lead PQ case.