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Filter Workbasket

You can filter your Workbasket to reduce the number of cases shown in your Workbasket. For example, to find a specific case, view cases from a specific case type, or from a specific correspondent.

The filters are hidden. Click on the Show Filters icon to view the filter criteria.

Part

Function

Case Ref

Type in the exact case reference you would like to view on your Workbasket in the format xxxYYYY/nnnnn.

Case Type

Type of case, for example freedom of information. Select one or more case types to filter your Workbasket by.

Case Subject

Enter all or part of the case title.

Correspondent

Enter the correspondents name in full or part.

Status

Click on the status drop down arrow to view all of the status options available in your Workbasket. Refer to the Status / Due Date section in the Workbasket screen.

Information

Click on the information drop down arrow to view the different types of information being requested from you. Refer to the Information section in the Workbasket screen.

Apply Filter

Apply one or more of the filters and click on the Apply Filter button to reduce the number of cases shown on your Workbasket.

Clear Filter

To view all cases assigned to you, click on the Clear Filter link.