How to Register for a User Account

Before you can start to use eCase, you need to register for a user account. To register for a user account, follow the steps below.

Select a link below to open an eLearning module on how to send a contribution request.

The eLearning module will open in a new internet window.

How to register on eCase (Duration = 8 minutes)

1. Type in your specific eCase web address in the format https://name.ecase.co.uk where the word ‘name’ will be replaced with the name of who you work for. For example https://springdale.ecase.co.uk.
2. On the Sign in screen, click on the Register for an account link at the bottom of the sign in screen and complete the registration.
   
   

   Field	Description
   Forename	Enter in your first name.
   Surname	Enter in your surname.
   Email	Enter in your work email address.
   Confirm Email	Re-enter in your work email address to confirm the details are correct.
   Password	Enter in a password. The password must contain 8 or more characters and include at least one upper-case letter, one lower-case letter, one number and one symbol (!@#$%^&*()\-_=+{};:,<.>).
   Confirm Password	Confirm the password you entered in the Password field.
   Team	Select the team you work in from the drop down list.

3. Click on the Register button. A thank you for registering message appears telling you that an account activation email has been sent to you.
   
   NOTE If you do not get the email, please check your spam folder. If the email isn't in your spam folder, then please email support@ecase.co.uk.
4. On the Welcome account activation email, click on the Activate account button. A message appears telling you that your account is now activated. To sign into eCase, click on the Continue to sign in button. The Sign in screen appears.