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Chase Response

To re-send a QA email, click on the Chase response button. The Prepare Email pop up window appears.

Complete the details using the following steps.

1. The Address Replies To/Send From field will automatically be selected with the original email chosen. If you would like to change this, and there is another email set up, click on the drop down arrow.
2. The email of the QA person is automatically entered into the To field. Amend if required.
3. Enter in a Subject of the email.
4. Enter in the Body of the email.
5. Attach any case files, or the original QA email, to the request that you would like to include in the QA. Place a tick in the tick box next to each relevant document.
   
   
   
   Click on the Preview/Send Email button to view the email in the Preview Email pop up window.
6. If all of the details are correct, click on the Send button. A copy of the chaser email will be added to the Documents section. If you need to amend any of the details, click on the Back link.