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How to create a Tribunal entry
If you or the requester would like to appeal the Information Commissioner's Offices (ICO) decision, then a First Tier Tribunal (Information Rights) appeal can be requested. To track this via eCase, follow the steps below.
- Sign into eCase. Refer to the How to Sign into eCase section.
- An Information Tribunal can
be requested from an open or closed FOI case.
If you want to start an Information Tribunal for… Then… An open case · Go to your Workbasket and click on the Manage link for the relevant case.
· Or search for the relevant open case using the Case Search or Quick search fields.A closed case · Search for the relevant closed case using the Case Search or Quick search fields. - When the Case
Details
screen appears, click on the Reviews &
Appeals
link on the left menu. The Review & Appeals screen appears
where you can select what review or appeal you would like to create.
- Click on the New Review/Appeal button and select the Information Tribunal link.
- Confirm that you want to create an Information Tribunal case by clicking on the OK button. A new window will open with some of the Information Tribunal case details pre-populated from the original FOI case. The linked FOI case reference can be found in the Original
Case
field.
NOTE The Information Tribunal icon will appear above the FOI Case Reference number on the Workbasket and the progress of the Information Tribunal case can be seen by clicking on the Reviews & Appeals link.
- Complete the case details for the Information Tribunal case.
- In the Tribunal Type, select First Tier Tribunal (LT1) or Upper Tier Tribunal (LT2).
- Optional: Enter in a Tribunal Reference if one has been provided in the Tribunal Reference field.
- Optional: Select the date of when the Tribunal documents were provided by clicking on the calendar icon in the Documents Provided Date field.
- In the Case
Documents
area, attach any documentation you have received about the Tribunal.
Use the Attach new files... button, or drag and drop a file in to the Case Documents area.
Complete the Attach New Files pop up window and click on the Attach files to case button. - To open the Information Tribunal case, click on the Open Case button. The Open
Case
pop up window appears. Select the Case Owner from
the drop down arrow.
- Optional. Select the Email Assignee tick box to send an email to the user you are assigning the case to.
- Optional. If you would like to copy other people into the notification
email, click on the
CC Recipients checkbox. Additional
fields will become available. The
Team allocated in the Case
Details
screen will automatically be populated in the Include
People From Teams
area.

In the CC area, click on the drop down arrow to select the people in the chosen team.
NOTE you can select other teams using the Include People From Teams drop down arrow. The new people will then be available in the CC area for selection - Optional. Add a comment that will appear in the Notes section

NOTE if you have used the [[CASE_NOTE]] mail merge field in the Case Assignment Notification email template, the comment added in the Add Comment field will be added to the email sent to the recipient.Click the Submit button. The Information Tribunal case will now be assigned to the Case Owner to review.
NOTE If you would like to track the Information Tribunal request for statistics only, and close the case quickly, click on the Save & Close Case button. This will provide a case reference number for the Information Tribunal case, and fields where you can log the decision details. The case can then be closed.