Print

Batch details

Once a batch is created, it appears as an active batch on the Batch Responses screen.

Batch details


If you would like to…

Then…

Add cases to the batch

Click on the Name of the batch.

View the Response Document

Click on the name of the response document to download and view it.

Edit the batch details, for example, update the response document, change the description of the batch or amend any of the email details

  • Click on the edit pencil icon.
  • Update the details.
  • Click on the Save button.

Archive the batch

Click on the dustbin icon.

Restore a batch

  • Click on the Show Archived Batches link
  • Click on the Restore link
  • Select the OK button