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How to find and view Fast Track cases

To find Fast Track cases, go to the Case Search screen and select Fast-Track Cases from the Choose Fields link (Advanced tab). Once added to the Case Search screen, use the drop down arrow next to the Fast-Track Cases field to select Yes. Complete any additional fields, for example the date the Fast Track case was received and click on the Search button.

If a normal search is performed, a Fast Track case can be identified by the Fast Track case icon#.

How to convert a Fast Track case into a full case

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