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Test SAML Single Sign On Settings
Once you have configured your Identity Providers (IdP) and entered the IdP information in the SAML Settings page on eCase, the next step is to test your settings. This must be done prior to enabling SAML and anytime you make changed to the SAML Settings.
To test your SAML settings, follow the steps below:
- Ensure you have enabled SAML authentication for the IdP user account you will be testing with, in the IdP.
NOTE These steps will not be covered as they are different for each IdP. - Go to the SAML Settings page. Click on the More drop-down on the eCase menu bar and select the SAML Settings link.
- Review the IdP information that has been entered and then click on the Test SAML Settings button. The Test SAML settings pop up window appears.
- Click on the Open IdP Single sign On page button. This will open your IdP's Single Sign On page where you can log in using the test IdP user account.
If… Then… You get a general error message such as "Page not found" or "Hostname not known" Check the value you have entered in the IdP Endpoint URL It is likely that an incorrect value has been entered.
· Close the Test SAML settings pop-up window by clicking on the Close link.
If you receive an error message from your IdP stating that the application is not recognised or another problem has occurred Then the IdP has not been configured with the correct Service Provider Information. Most IdPs will provide error logs or further diagnostic information to help you determine the exact problem. - Sign into your IdP using the IdP user account you set up in step 1.
NOTE If you are already signed in, the test will complete automatically and you will not see the sign in page. - Once signed in, you will be shown the results of the test.
If your… Then… Test was successful You are shown the attributes sent by the IdP. Check that the attributes are correct. If they aren't, eCase user accounts will be created with incorrect details.
Test failed eCase will display an error description and a suggestion for how to fix it. If the SAML Response is invalid, the SAML Response SML received by eCase is provided to help diagnose the problem. - After a successful test, close the Test SAML settings pop-up window by clicking on the Close link.
- Save the SAML settings by clicking on the Save button.
If… Then… SAML was Enabled The new settings will be applied immediately. SAML was Disabled Select Enable SAML and click on the Save button when you are ready to apply the new settings.